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National Conference 2023

Thank you so much for attending and making #thensg2023 one to remember. This was our first National Conference in a very long time and we hope you enjoyed it.

It goes without saying that without the support of our key partners, sponsors, our unbelievable speakers, our brilliant steering group, our creative agency Cast Can and all of our members who made it what it was on the day, it wouldn't have been what it was - a place to gain invaluable insights.

Event Location

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America Square Conference Centre, London, EC1N 2LB

Please arrive from 09:00.

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#THENSG2023

Please arrive from 09:00 – 09:30 and plan your journey. The event will be at America Square Conference Centre, London, EC31N 2LB. Click here for Google Map directions.

Complimentary breakfast refreshments will be ready for when you arrive and you can meet our key partners as well as catch up with fellow NSG Members before we start.

The National Conference will open with a quick introduction from The NSG where we’ll cover all aspects about the day and allow you to answer any burning questions before we kick off.

Hear from executives across the sector on their predictions and aspirations for Low Cost Home Ownership.

Panel: Jamie Ratcliff (SNG), Michelle Chidgey (OX Place), Doug Sargeant (St Arthur Homes) & Gavin Cansfield (Settle Housing)

We’ll have a short break where a wide range of refreshments will be available.

Choose one of our breakout sessions and discuss, share and learn about a key topic.

1. The New Model Lease – How Is It Going?

How is the new model lease working, let’s share some best practice and identify some of the detail behind the grey areas.

Chair: Shahi Islam (Homes England)

Panel: Sarah Jarvis (Sharratts) & Mel Toomey (Heylo).

2. The Future of Shared Ownership Marketing

What are the key ingredients for shared ownership marketing? Who are todays shared ownership customers and their expectations?

Chair: Andy Watts (Cast Can)

Panel: Nick Lieb (Share To Buy), Teleri Williams (The Media People), James Hamer & Lee Grasby (Cast Can).

3. The “Other” Sales (including Rent to Buy, Staircasing, Resales & Right to SO).

Thought Rent to Buy was just a ‘back up’ product? Think again. Hear how those doing it across the UK manage and deliver ‘other sales’ (including Rent to Buy, Staircasing, Resales & Right to Shared Ownership).

Chair: Helen Reddington (Riverside)

Panel: Jeanette Grady (Torus) & Linda Storey (Penningtons Manches Cooper).

Put your questions to our panel of lenders to the sector and get answers right away. Our experts will also discuss the mortgage charter and what this means to us.

Chair: Kevin Sims (SO Resi)

Panel: Paul McCarthy (Santander), Matt Aston (Barclays), Andy Mason (Lloyds Banking Group) & Liza Campion (Kent Reliance).

We’ll have a lunch break where a buffet lunch will be served.

Hear from actual Low Cost Home Ownership customers on their experiences of buying a home. What are we doing well, what do we need to improve on.

Chair: Nick Lieb (Share to Buy) 

Panel: Actual Shared Ownership Purchasers

Choose one of our breakout sessions and discuss, share and learn about a key topic.

1. Appraising Schemes Vs Delivering Schemes & Everything In Between

You know the story; you appraise a scheme before you buy it and by the time the scheme is built so many assumptions have changed. Listen as we discuss the changes that can happen through the lifecycle of a scheme and how you can mitigate the risks associated.

Chair: Felicity Gentle (Cast Can)

Panel: Neill Tickle (Counties & Capital), Adam Woolsey (Martin Arnold), Jenny Kay (WSP) & Helen Reddington (Riverside Living).

2. Sector Newcomers

If you’re new to the sector you need to attend this! Tick off a list of basics and jargon well used in the sector. Also hear from those in the know as to what you can expect from a career in Affordable Housing.

Chair: Mark Porter (SO Resi Partnerships)

Panel: Elysse Hodges (Adecco) & Natasha Tull (Guinness Homes).

3. Shared Ownership – What Are We Talking About?

What do members of the public think Shared Ownership is? How should we be describing it? Are there phrases we should and shouldn’t be using? And how can The Shared Ownership Campaign help? Come and hear from the people who know.

Chair: Shahi Islam (Homes England)

Panel: Jo Short (The Shared Ownership Campaign) & Suzanne Benson (Trowers & Hamlins)

We’ll have a short break where a wide range of refreshments will be available.

Penny Mallory is an English keynote speaker and performance coach and a former British Rally Championship driver. She is a Leading Authority on Mental Toughness. She became the first woman to drive a World Rally Car-specification in the otherwise male-dominated FIA World Rally Championship.

We think you’ll enjoy it.

Speaker: Penny Mallory

Brand new to 2023, we want to help celebrate the success within our brilliant sector. 

We’re launching three NSG Star Awards to recognise some of the brilliant sales and marketing professionals across the UK. 

Has someone in your team gone above and beyond? Have they been enthusiastic and brought fresh new ideas to the table? Do they provide an exceptional experience for homeowners? Whatever they have achieved, we want to hear from you! 

Award Categories

Bright Star

  • Has a team member or someone you know within the sector delivered a fresh and enthusiastic approach to their role? If so, enter them!

Guiding Star

  • Do you know a great leader who consistently inspires, motivates and engages with their team? If so, let us know who they are! 

Shooting Star

  • Has someone in your team exceeded all expectations and delivered on personal and/or business goals?

Who can enter?

Any colleague who works in a sales and marketing role within affordable housing can enter. Please make sure they are happy for you to submit them for one of the awards. 

How do I enter someone?

Click the link here and fill in the form along with a short summary of why the person should receive the award. Let us know which category and showcase why they are a worthy winner to our judges. 

What is the deadline?

All entries must be received 09/10/23 to be considered.

When will you announce the winners?

Winners will be announced by our guest Penny Mallory at our National Conference. 

Will you promote the winners?

All winners will be promoted via our social media, website and on email to celebrate their success. 

Join us for complimentary drinks with the backdrop of the Old London Wall.

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keysponsors.

The NSG Key Partners for the National Conference 2023